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What the role covers
We are looking for a Customer Support Professional (US Payroll). Requirements include B.Com degree mandatory, minimum 3 years of hands-on experience in US Payroll / Customer Support for US Payroll, in-depth knowledge of US payroll systems, tax regulations, and end-to-end payroll cycles, excellent verbal and written English communication skills, and flexibility to work in US Night Shifts. Key responsibilities include handling customer inquiries and resolving issues related to US payroll processing, tax withholdings, and compliance, assisting clients with payroll system navigation, tax forms (W-2, W-4, 1099, 941, etc.), and garnishments, maintaining high customer satisfaction, and collaborating with internal teams.
At a glance
Employment
Full-time
Experience
3+ Years
Notice period
Not stated
Work mode
Not Specified
Indicative pay
Up to ₹7.5 LPA Fixed + Variable (market estimate, not an offer)
Posted
5 Sep
Hiring contact
Skills mentioned
US Payroll SystemsTax Regulations
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