Confidential (Uganda) · Uganda
Confidential client is looking for an experienced Front Office/Duty Manager to lead the front desk team and deliver outstanding guest experiences. Key Responsibilities: oversee front office operations/staffing/training; ensure smooth check-in/check-out and guest service standards; manage staff scheduling; handle guest inquiries/complaints/feedback; maintain master key control; prepare long-term guest contracts. 4-5+ years' front desk/guest service experience as a Front Office/Duty Manager in a star hotel. Expatriate position. Location: Uganda.
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