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What the role covers
Genpact is looking for a Senior Associate – Voice to support a US-based process, handling client queries related to Payments and Payroll. Key Responsibilities: handle inbound/outbound client queries; provide accurate/timely/professional resolutions; maintain quality standards; escalate complex issues. Requirements: Minimum 2 years of overall work experience; Minimum 1-1.5 years of experience in International Voice Process/Calling; strong verbal communication skills; prior experience in Payments/Payroll/Financial Process is a plus. 5 Days Working. US Voice Process.
At a glance
Employment
Full-time
Experience
Minimum 2 years overall, 1-1.5 years International Voice
Notice period
Not stated
Work mode
Not Specified
Indicative pay
Not specified (market estimate, not an offer)
Posted
4 wk ago
Hiring contact
Skills mentioned
International Voice ProcessUS ProcessPaymentsPayrollCustomer ServiceCommunication
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