our growing team · 498,Udyog Vihar Phase 3, Gurgaon, Haryana
Feed post Neha Hashmi • 2nd HR Manager - Rupee112 || Ex - SalaryNow || Corporate Mantra. 21h • Follow 💼 Job Title: Collection Head 📍 Location: 498,Udyog Vihar Phase 3, Gurgaon, Haryana. 🕒 Full-time 💰 Experience: 7–10 years *About the Role: We are looking for an experienced and motivated Manager to join our growing team. The ideal candidate will be responsible for managing and guiding a team of telecallers to achieve collection targets, ensure compliance, and maintain excellent customer relationships. *Key Responsibilities: 1. Lead, train, and motivate the tele collection team to achieve monthly and quarterly collection targets. 2. Monitor daily call activities, productivity, and collection performance of the team. 3. Review delinquent accounts, prioritize follow-ups, and develop effective recovery strategies. 4. Ensure adherence to company policies, RBI/NBFC collection guidelines, and fair practices code. 5. Handle escalated customer calls and resolve disputes professionally. 6. Analyz
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